Exosite incident

One Platform availability

Major Resolved View vendor source →

Exosite experienced a major incident on April 2, 2026 affecting Portals Web Interface / Portals API and One Platform / API, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 03:34 PM UTC
Resolved
Apr 02, 2026, 06:02 PM UTC
Duration
2h 28m
Detected by Pingoru
Apr 02, 2026, 03:34 PM UTC

Affected components

Portals Web Interface / Portals APIOne Platform / API

Update timeline

  1. investigating Apr 02, 2026, 03:34 PM UTC

    We are investigating an issue affecting One Platform availability

  2. monitoring Apr 02, 2026, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 06:02 PM UTC

    This incident has been resolved.