Exoscale incident

[Network] Increased internet network latencies and packet loss

Minor Resolved View vendor source →
Started
Apr 08, 2026, 11:08 AM UTC
Resolved
Apr 08, 2026, 07:10 PM UTC
Duration
8h 1m
Detected by Pingoru
Apr 08, 2026, 11:08 AM UTC

Affected components

HR-ZAG-1Network Internet Transit Connectivity

Update timeline

  1. investigating Apr 08, 2026, 11:08 AM UTC

    We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.

  2. monitoring Apr 08, 2026, 11:09 AM UTC

    One of our internet transit provider is experiencing routing issues. Traffic has been re-routed to alternate paths. We are monitoring the situation

  3. monitoring Apr 08, 2026, 11:24 AM UTC

    Our transit provider has confirmed an outage on their end. Situation is stable while traffic is routed to alternate paths

  4. resolved Apr 08, 2026, 07:10 PM UTC

    Issue with our transit provider has been resolved

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