Exoscale incident

[Network] Increased internet network latencies and packet loss

Minor Resolved View vendor source →

Exoscale experienced a minor incident on April 8, 2026 affecting HR-ZAG-1 and Network Internet Transit Connectivity, lasting 8h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 11:08 AM UTC
Resolved
Apr 08, 2026, 07:10 PM UTC
Duration
8h 1m
Detected by Pingoru
Apr 08, 2026, 11:08 AM UTC

Affected components

HR-ZAG-1Network Internet Transit Connectivity

Update timeline

  1. investigating Apr 08, 2026, 11:08 AM UTC

    We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.

  2. monitoring Apr 08, 2026, 11:09 AM UTC

    One of our internet transit provider is experiencing routing issues. Traffic has been re-routed to alternate paths. We are monitoring the situation

  3. monitoring Apr 08, 2026, 11:24 AM UTC

    Our transit provider has confirmed an outage on their end. Situation is stable while traffic is routed to alternate paths

  4. resolved Apr 08, 2026, 07:10 PM UTC

    Issue with our transit provider has been resolved