Is Exalate down?
Last checked 8m agoNo incidents right now.
Exalate is operational right now. Last checked 8m ago; the most recent incident resolved 2d ago.
Real-time Exalate status, recent outages, and incident history — pulled directly from Exalate's official status page at https://status.exalate.com every 5 minutes. Pingoru tracks 22 Exalate services and has captured 20 incidents in the last 90 days (99.04% uptime). Get email, Slack, Discord, or webhook alerts the moment Exalate reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- connect.exalate.net (mapper)Hosting platformconnect.exalate.cloud
Timeline · 7 updates
- investigating · May 04, 2026, 01:24 PM UTC
We have reports of some Exlate cloud nodes being unavailable. Our team is currently investigating the issue.
- investigating · May 04, 2026, 01:41 PM UTC
We are continuing to investigate this issue.
- investigating · May 04, 2026, 01:42 PM UTC
We are continuing to investigate this issue.
- identified · May 04, 2026, 02:50 PM UTC
Our cloud team has identified the root cause and is actively engaged in rectifying it.
- identified · May 04, 2026, 03:53 PM UTC
affected nodes are recovering while our cloud team continues to work on the issue.
- monitoring · May 04, 2026, 06:50 PM UTC
All nodes are operational, our cloud team continues to review the affected cluster and work on its maintenance.
- resolved · May 04, 2026, 09:28 PM UTC
The system has been under close observation and it has been stable. We will provide a post-mortem to the incident in due course.
Latest: The system has been under close observation and it has been stable. We will provide a post-mortem to the incident in due course.
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- Exalate.app
Timeline · 4 updates
- investigating · Apr 15, 2026, 09:03 AM UTC
We are currently investigating an issue where the workspaces page is not loading. The sync is not affected, only the UI of New Exalate is not loading.
- identified · Apr 15, 2026, 09:04 AM UTC
We have identified the root cause of the issue and are currently working on a fix.
- monitoring · Apr 15, 2026, 10:16 AM UTC
The technical issues have been fully resolved and the app is up and running now. We are closely monitoring the situation.
- resolved · Apr 15, 2026, 12:16 PM UTC
The application has been running smoothly without any issues and we do not see any anomalies. A post-mortem will be provided in due course.
Latest: The application has been running smoothly without any issues and we do not see any anomalies. A post-mortem will be provided in due course.
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- Exalate.app
Timeline · 3 updates
- investigating · Apr 06, 2026, 11:07 AM UTC
We are currently investigating an issue when the workspaces are not loading the information. The sync is not affected, but the UI from New Exalate is not loading.
- monitoring · Apr 06, 2026, 11:28 AM UTC
We have identified and an solution was implemented. Exalate.app is currently operational and working as expected, we will continue monitoring the situation and will provide an update soon.
- resolved · Apr 06, 2026, 03:31 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Exalate ConsoleSynchronisation nodeExalate for Azure DevOpsExalate for ServiceNow in Exalate CloudExalate for GitHubExalate for SalesForceFreshdeskFreshservice
Timeline · 5 updates
- investigating · Apr 02, 2026, 03:41 PM UTC
We are investigating some Exalate nodes being unavailable. We will be providing an update shortly on the investigation. Next update within 2 hours - or as soon as we have any relevant updates
- identified · Apr 02, 2026, 04:37 PM UTC
The issue was identified and we are currently working on restoring the nodes as soon as possible. Next update within 2 hours or as soon as we have any relevant updates
- identified · Apr 02, 2026, 06:25 PM UTC
We continue with the restoration efforts. Some nodes are already available. Next update will be within 2 hours or as soon as we have any relevant update.
- monitoring · Apr 02, 2026, 07:18 PM UTC
All nodes have been successfully restored. Our team is closely monitoring the system to ensure continued stability.
- resolved · Apr 02, 2026, 09:26 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Exalate.app
Timeline · 5 updates
- investigating · Mar 16, 2026, 03:13 PM UTC
We are investigating reports by some users that the Exalate app is not available right now.
- identified · Mar 16, 2026, 03:56 PM UTC
We have identified the problem and the team is working to rectify this. We will provide an update of progress shortly.
- monitoring · Mar 16, 2026, 04:09 PM UTC
The services are fully functional again. We are very closely monitoring the situation.
- resolved · Mar 16, 2026, 05:13 PM UTC
All systems are functional. We will be providing a post-mortem of the incident here in due course.
- postmortem · Mar 31, 2026, 09:44 AM UTC
**Incident:** Exalate Application Unavailability — March 16, 2026 **Duration:** 16:13 CET – 17:09 CET \(approximately 56 minutes\) **Impact:** The Exalate UI was inaccessible during this window. Issue synchronisation was not affected — integrations continued to run normally throughout. No data was lost. **Summary:** On March 16, 2026, the Exalate application became unavailable following a production infrastructure configuration change. A resource allocation adjustment applied to a critical authentication component proved insufficient under production load, causing repeated service interruptions. **Timeline:** * 16:13 CET — Issue reported, investigation initiated * 16:56 CET — Root cause identified, remediation initiated * 17:09 CET — Fix deployed, service restored * 18:13 CET — Full stability confirmed **Root Cause:** A resource limit adjustment deployed without cross-team review under-provisioned a critical authentication component. Under production load, the platform repeatedly terminated the component, rendering the application inaccessible. **Resolution:** Resource limits were corrected, restoring service. A further optimisation was applied during a subsequent scheduled maintenance window following joint engineering review. **Preventive Measures:** * All production infrastructure configuration changes now require joint sign-off from infrastructure and engineering leads before deployment * Resource and capacity parameters validated against production load baselines prior to deployment
Latest: **Incident:** Exalate Application Unavailability — March 16, 2026 **Duration:** 16:13 CET – 17:09 CET \(approximately 56 minutes\) **Impact:** The Exalate UI was inaccessible durin…
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- Some exalate cloud nodes unavailable ResolvedStarted May 04, 2026, 01:24 PM UTC · Resolved May 04, 2026, 09:28 PM UTC · 8h 3m
- Exalate.app Not loading workspaces ResolvedStarted Apr 15, 2026, 09:03 AM UTC · Resolved Apr 15, 2026, 12:16 PM UTC · 3h 13m
- Exalate.app Not loading workspaces ResolvedStarted Apr 06, 2026, 11:07 AM UTC · Resolved Apr 06, 2026, 03:31 PM UTC · 4h 23m
- Started Apr 02, 2026, 03:41 PM UTC · Resolved Apr 02, 2026, 09:26 PM UTC · 5h 44m
- Exalate App unavailable ResolvedStarted Mar 16, 2026, 03:13 PM UTC · Resolved Mar 16, 2026, 05:13 PM UTC · 2h