Exalate incident

Atlassian has an active incident that might be affecting your connections

Notice Resolved View vendor source →

Exalate experienced a notice incident on August 27, 2026 affecting Synchronisation node, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 04:36 AM UTC
Resolved
Aug 27, 2026, 05:27 AM UTC
Duration
51m
Detected by Pingoru
Aug 27, 2026, 04:36 AM UTC

Affected components

Synchronisation node

Update timeline

  1. investigating Aug 27, 2026, 04:36 AM UTC

    Atlassian is experiencing an issue with Jira and other systems currently - details here: https://status.atlassian.com/ This may affect your Exalate connections if you are connecting to a Jira instance.

  2. identified Aug 27, 2026, 04:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 27, 2026, 05:09 AM UTC

    Atlassian have put a fix in place to resolve the issue. Your synchronization should already be back to normal, but please reach out to support in case of any issues.

  4. resolved Aug 27, 2026, 05:27 AM UTC

    All Atlassian systems are back to normal, and the synchronization is working as expected. In case of any issues with your sync, please create a support ticket and we will be happy to assist.

  5. postmortem Sep 08, 2026, 05:41 AM UTC

    N/A