Exact incident
Exact Gripp – PDF preview button gives error (NL)
Affected components
Exact Gripp
Update timeline
- investigating May 01, 2026, 07:04 AM UTC
When using the preview button for a document an error is given. This includes but is not limited to: invoices, quotations and orders. We are investigating this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.
- resolved May 01, 2026, 08:59 AM UTC
The issue has been resolved. Documents (and previews) can be opened again without facing unexpected errors. Our apologies for the inconvenience.
Looking to track Exact downtime and outages?
Pingoru polls Exact's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Exact reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Exact alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Exact for free
5 free monitors · No credit card required