Exact incident

All products - Technical issue when starting the Company Screening (FR)

Minor Resolved View vendor source →

Exact experienced a minor incident on August 7, 2026 affecting Exact Online and Exact Globe+ and 1 more component, lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 12:14 PM UTC
Resolved
Aug 12, 2026, 06:19 AM UTC
Duration
4d 18h
Detected by Pingoru
Aug 07, 2026, 12:14 PM UTC

Affected components

Exact OnlineExact Globe+Exact Globe Next

Update timeline

  1. investigating Aug 07, 2026, 12:14 PM UTC

    You may receive the error message "Please correct the errors. A technical issue has occurred." when starting the company screening. We are investigating this issue, and we will update this page as soon as more information becomes avilable. Our appologies for the inconvenience.

  2. investigating Aug 11, 2026, 07:19 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 12, 2026, 06:19 AM UTC

    This issue is now resolved.