Exact incident

Exact Online Fiscaal – The signature is not included in a cover letter of a tax report NL)

Minor Resolved View vendor source →

Exact experienced a minor incident on August 7, 2026 affecting Exact Online Fiscaal, lasting 6d 22h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 08:49 AM UTC
Resolved
Aug 14, 2026, 06:55 AM UTC
Duration
6d 22h
Detected by Pingoru
Aug 07, 2026, 08:49 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Aug 07, 2026, 08:49 AM UTC

    You may experience that the signature is not included when downloading a report of an income tax return and a corporate income tax return. As a workaround, you can click on the button “aanbiedingsbrief resetten”. The signature will then be displayed. However, if you make an adjustment to the cover letter, the signature will no longer be visible. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Aug 13, 2026, 08:04 AM UTC

    The issue has been identified, and a fix is being implemented.

  3. resolved Aug 14, 2026, 06:55 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.