Exact incident
Exact Online - Oops error when opening entry proposals (NL/BE)
Exact experienced a minor incident on August 5, 2026 affecting Exact Online and Exact Online Premium, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 08:25 AM UTC
You may face an Oops error when opening Entry proposals in your company. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Aug 05, 2026, 12:12 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 05, 2026, 01:26 PM UTC
We are continuing to work on a fix for this issue. In the meantime, you can open the affected Entry proposals by regenerating the Entry proposals again. In the Purchase overview, you can regenerate the Entry proposals by selecting the invoices and clicking on 'Regenerate entry proposals'. In the Scanning service overview, you can regenerate the proposals by selecting the invoices and clicking on 'Regenerate'. We will update this page as soon as more information becomes available.
- identified Aug 06, 2026, 01:01 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 07, 2026, 07:35 AM UTC
This issue has been resolved. You can now open entry proposals again, even those you haven’t had regenerated. Our apologies for the inconvenience.