Exact incident
Exact Online Fiscaal - The value of real estate on 31-12-2025 is not always correctly included in the calculation of the actual return in a 2025 income tax return (NL)
Affected components
Update timeline
- identified Mar 25, 2026, 10:37 AM UTC
You may experience an issue with the calculation of real estate in Box 3 when actual return is enabled which results in an incorrect calculated actual return. In some scenarios, the value at 31‑12‑2025 is not included in the specification (calculator) of the real estate, which causes the system to calculate a negative actual return equal to the starting value of the residential property. The actual return specification on the overview page of the return will also display an incorrect lower actual return. We have identified the issue and are working on implementing a fix. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Apr 01, 2026, 08:08 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
Looking to track Exact downtime and outages?
Pingoru polls Exact's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Exact reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Exact alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required