Exact incident

Exact Globe+/Exact Globe Next – Transsmart T-Wise link returns error message.

Minor Resolved View vendor source →
Started
Apr 09, 2026, 09:23 AM UTC
Resolved
Apr 10, 2026, 10:02 AM UTC
Duration
1d
Detected by Pingoru
Apr 09, 2026, 09:23 AM UTC

Affected components

Exact Globe+Exact Globe Next

Update timeline

  1. investigating Apr 09, 2026, 09:23 AM UTC

    As of the 8th of April the error message “String or binary data would be truncated......The statement has been terminated” can be returned when connecting to Transsmart T-Wise. This message can occur in all versions of Exact Globe + and Exact Globe Next. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Apr 09, 2026, 01:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 10, 2026, 09:38 AM UTC

    Connections to Transsmart T-Wise are possible again. A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2026, 10:02 AM UTC

    This incident has been resolved.

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