Exact incident

Exact Online - ‘Save + Create entry’ may redirect to home screen (Global)

Minor Resolved View vendor source →
Started
Apr 12, 2026, 03:05 PM UTC
Resolved
Apr 13, 2026, 06:06 AM UTC
Duration
15h
Detected by Pingoru
Apr 12, 2026, 03:05 PM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Apr 12, 2026, 03:05 PM UTC

    When uploading a document, clicking ‘Save + Create entry’ redirects you to the Exact Online home screen. Please note that the document is saved after clicking this button. As a temporary solution, open the document via [Document icon > Overview documents] and then click ‘New: Entry’. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Apr 13, 2026, 06:06 AM UTC

    The issue has been resolved. Clicking 'Save + Create entry' is working as intended again. Our apologies for the inconvenience.

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