Exact incident

Exact Online Fiscaal - Incorrect calculation of healthcare allowance in a 2025 income tax return when applying actual return in box 3 (NL)

Minor Resolved View vendor source →
Started
Apr 13, 2026, 07:53 AM UTC
Resolved
Apr 14, 2026, 07:26 AM UTC
Duration
23h 32m
Detected by Pingoru
Apr 13, 2026, 07:53 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. identified Apr 13, 2026, 07:53 AM UTC

    You may experience that the healthcare allowance (zorgtoeslag) is not granted in a 2025 income tax return when applying actual return in box 3. The Box 3 actual return is incorrectly added to the Box 3 assets. This results that in some scenarios the healthcare allowance (zorgtoeslag) is not granted, while the Box 3 assets are below the asset limit. We have identified the cause of this issue and are currently working on a fix. Our apologies for the inconvenience.

  2. resolved Apr 14, 2026, 07:26 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.

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