Exact incident

Exact Online - Not possible to start a support chat (Global)

Exact experienced a minor incident on April 15, 2026 affecting Customer Support Department, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started: Apr 15, 2026, 07:54 AM UTC
Resolved: Apr 15, 2026, 09:03 AM UTC
Duration: 1h 9m
Detected by Pingoru: Apr 15, 2026, 07:54 AM UTC

Affected components

Customer Support Department

Update timeline

investigating Apr 15, 2026, 07:54 AM UTC

Currently we are facing technical issues with the Exact Support page. As a result, you are not able to start a support chat at this moment. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
resolved Apr 15, 2026, 09:03 AM UTC

This issue has been solved. The support chat is available again. Our apologies for the inconvenience.