Exact experienced a minor incident on April 24, 2026 affecting Exact Online and Bank links / PSD2, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Exact OnlineBank links / PSD2
Update timeline
- identified Apr 24, 2026, 07:51 AM UTC
Due to an issue at the Rabobank, processing payments, receiving statements and creating or renewing banklinks is not possible. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Apr 24, 2026, 11:55 AM UTC
The issue has been resolved by Rabobank. It is possible again to send payment files to Rabobank through your automatic bank link without facing unexpected errors. In case you still have payment files with status rejected, you need to reopen the payments and process them again. Our apologies for the inconvenience.