Exact incident

Exact Officient - The chat functionality is missing for Securex (BE)

Minor Ongoing View vendor source →

Exact is currently experiencing a minor incident affecting Exact Officient, which began 1h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 02:38 PM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
May 26, 2026, 02:38 PM UTC

Affected components

Exact Officient

Update timeline

  1. investigating May 26, 2026, 02:38 PM UTC

    The chat functionality for customers with the Securex integration is currently not available. . We are investigating this issue and we will update this page as soon as more information becomes available. If you have questions about Exact Officient, please contact your file owner at Securex directly. Our apologies for the inconvenience.