Exact incident

Exact Officient - Exact Officient API is unavailable (NL/BE)

Exact is currently experiencing a minor incident affecting Exact Officient and Exact API, which began 1h ago. The vendor's full update timeline is below.

Started
Oct 13, 2026, 12:52 PM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
Oct 13, 2026, 12:52 PM UTC

Affected components

Exact OfficientExact API

Update timeline

  1. investigating Oct 13, 2026, 12:52 PM UTC

    You may experience that the Exact Officient API is currently unavailable. At this moment it seems that the API calls fail at the start of the process, meaning that you will need to retry these calls manually at a later moment. Please refrain from doing so at this moment. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.