Exact incident
Exact Gripp - Error when opening PDF preview (NL)
Exact experienced a minor incident on October 8, 2026 affecting Exact Gripp, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Exact Gripp
Update timeline
- investigating Oct 08, 2026, 02:33 PM UTC
You may experience an error when previewing or sending a PDF file. We are currently investigating this issue and will update this page as soon as more information is available. Our apologies for the inconvenience.
- resolved Oct 08, 2026, 05:59 PM UTC
The issue has been resolved. During this incident, documents were not sent and will need to be resent. Our apologies for the inconvenience.