Exact incident

Exact Audition - The connection between Audition and Multiverse Offline cannot be established (NL)

Minor Resolved View vendor source →

Exact experienced a minor incident on February 24, 2026 affecting Exact Online Jaarrekening, lasting 62d 21h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 10:04 AM UTC
Resolved
Apr 28, 2026, 07:49 AM UTC
Duration
62d 21h
Detected by Pingoru
Feb 24, 2026, 10:04 AM UTC

Affected components

Exact Online Jaarrekening

Update timeline

  1. investigating Feb 24, 2026, 10:04 AM UTC

    You are currently unable to establish a connection between Exact Audition and Multiverse Offline. When creating the connection, you can select an entity. After selecting the entity, nothing happens and you will not receive an error message. As a workaround, you can manually import an Auditfile or .CSV file. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Mar 09, 2026, 09:03 AM UTC

    This issue has been identified, and a fix is being implemented. If you encounter this issue and have not yet reported it through a support request, we advise you to report it in a support request.

  3. monitoring Apr 13, 2026, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 07:49 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.