Exact incident

Exact Globe+ - Creating a document with a binary attachment via the REST API/SDK fails when the administration is linked with ELIS.

Minor Resolved View vendor source →

Exact experienced a minor incident on April 15, 2026 affecting Exact Globe+, lasting 6d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 01:55 PM UTC
Resolved
Apr 22, 2026, 06:44 AM UTC
Duration
6d 16h
Detected by Pingoru
Apr 15, 2026, 01:55 PM UTC

Affected components

Exact Globe+

Update timeline

  1. investigating Apr 15, 2026, 01:55 PM UTC

    In Exact Globe+ release 506 it is not possible to create a document with a binary attachment via the REST API/SDK when the administration is linked with ELIS. Creating a document will return an 500 Internal Server Error. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Apr 22, 2026, 06:44 AM UTC

    This issue will be resolved in the May Service pack of Exact Globe+, release 506SP7. Our apologies for the inconvenience.