Exact incident

Exact Globe+ - Polish legislation: "Unable to cast object of type 'System.DBNull' to type 'System.String'" error message when downloading KSeF invoices.

Minor Ongoing View vendor source →

Exact is currently experiencing a minor incident affecting Exact Globe+, which began 19h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 08:01 AM UTC
Resolved
Ongoing
Duration
● 18h 42m
Detected by Pingoru
May 08, 2026, 08:01 AM UTC

Affected components

Exact Globe+

Update timeline

  1. investigating May 08, 2026, 08:01 AM UTC

    When downloading E-Invoices in the menu "Finance, Entries, National e-Invoice System (KSeF), Incoming e-invoices" the error "Unable to cast object of type 'System.DBNull' to type 'System.String'" can appear. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.