Exact incident

Exact Globe+ - Polish legislation: "Object reference not set to an instance of an object" error message when downloading KSeF invoices.

Minor Ongoing View vendor source →

Exact is currently experiencing a minor incident affecting Exact Globe+, which began 1d ago. The vendor's full update timeline is below.

Started
May 06, 2026, 02:16 PM UTC
Resolved
Ongoing
Duration
● 1d 3h
Detected by Pingoru
May 06, 2026, 02:16 PM UTC

Affected components

Exact Globe+

Update timeline

  1. investigating May 06, 2026, 02:16 PM UTC

    When downloading E-Invoices in the menu "Finance, Entries, National e-Invoice System (KSeF), Incoming e-invoices" the error "Object reference not set to an instance of an object" can appear. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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