Exact incident

Exact Online - Error when creating INTRASTAT Return (NL)

Minor Resolved View vendor source →

Exact experienced a minor incident on May 6, 2026 affecting Exact Online, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 01:26 PM UTC
Resolved
May 12, 2026, 11:43 AM UTC
Duration
5d 22h
Detected by Pingoru
May 06, 2026, 01:26 PM UTC

Affected components

Exact Online

Update timeline

  1. investigating May 06, 2026, 01:26 PM UTC

    You may experience that the error message "Document - Property 'Type' of business component 'DocumentAttachment' is invalid" is shown when creatin an INTRASTAT Return. We're currently investigating the issue. Our apologies for the inconvenience.

  2. identified May 07, 2026, 06:42 AM UTC

    The issue has been identified and we are working on a fix.

  3. resolved May 12, 2026, 11:43 AM UTC

    The issue has been resolved. You can generate the INTRASTAT return without the error "Document - Property 'Type' of business component 'DocumentAttachment' is invalid". Our apologies for the inconvenience.