Exact incident

Exact Online Fiscaal – Incorrect calculation of labour tax credit and general tax credit in a 2025 income tax C form (NL)

Started
Apr 21, 2026, 08:01 AM UTC
Resolved
Ongoing
Duration
● 12d 17h
Detected by Pingoru
Apr 21, 2026, 08:01 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Apr 21, 2026, 08:01 AM UTC

    You may experience that the labour tax credit (arbeidskorting) and the general tax credit (algemene heffingskorting) are calculated incorrectly in a 2025 income tax return C form. Behind the calculators for tax credits on the send page, a different amount appears than expected for "vermindering vanwege beperkt/geen premie plicht". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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