Exact incident

Exact Globe - Collection runs sent via Rabobank-link are not received by the bank.

Exact is currently experiencing a minor incident affecting Exact Globe+ and Exact Globe Next, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 01:50 PM UTC
Resolved
Ongoing
Duration
● 4h 45m
Detected by Pingoru
Oct 15, 2026, 01:50 PM UTC

Affected components

Exact Globe+Exact Globe Next

Update timeline

  1. investigating Oct 15, 2026, 01:50 PM UTC

    Currently no collection runs are received by the Rabobank when processed from Exact Globe and sent via the Rabobank-link. The issue occurs for both Exact Globe+ and Exact Globe Next. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.