Exact incident

Exact Online HR - Not able to search for addresses when filling in expenses based on kilometers (NL)

Minor Resolved View vendor source →
Started
Apr 20, 2026, 09:24 AM UTC
Resolved
Apr 20, 2026, 11:14 AM UTC
Duration
1h 50m
Detected by Pingoru
Apr 20, 2026, 09:24 AM UTC

Affected components

Exact Online Payroll & HR

Update timeline

  1. investigating Apr 20, 2026, 09:24 AM UTC

    Currently, it is not possible to search for addresses when filling in expenses based on kilometers. As a result of this, you need to enter the kilometers manually. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.

  2. identified Apr 20, 2026, 09:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 10:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 20, 2026, 11:14 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.

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