Evidos incident

Verification method itsme is currently experiencing issues

Minor Resolved View vendor source →

Evidos experienced a minor incident on June 19, 2024 affecting itsme sign (qualified signature), lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2024, 07:19 AM UTC
Resolved
Jun 19, 2024, 07:42 AM UTC
Duration
23m
Detected by Pingoru
Jun 19, 2024, 07:19 AM UTC

Affected components

itsme sign (qualified signature)

Update timeline

  1. investigating Jun 19, 2024, 07:19 AM UTC

    Itsme is experiencing a technical problem, impacting 25% or more of itsme transactions. Itsme is currently investigating the issue. See their statuspage for more information: https://itsme.statuspage.io/

  2. monitoring Jun 19, 2024, 07:22 AM UTC

    A solution has been rolled out and the service has been restored. Itsme are monitoring the situation closely.

  3. resolved Jun 19, 2024, 07:42 AM UTC

    Monitoring shows that the Itsme systems are stable since their solution has been rolled out and this incident is therefore closed.