Evidos incident

Signing with Digid is slow and sometimes times out

Major Resolved View vendor source →

Evidos experienced a major incident on June 28, 2024 affecting DigiD, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 08:00 AM UTC
Resolved
Jun 28, 2024, 10:03 AM UTC
Duration
2h 3m
Detected by Pingoru
Jun 28, 2024, 08:00 AM UTC

Affected components

DigiD

Update timeline

  1. investigating Jun 28, 2024, 08:00 AM UTC

    We are investigating an issue where signign with DigiD takes longer than usual to load the Digid pages, and sometimes times out.

  2. monitoring Jun 28, 2024, 09:01 AM UTC

    Digid transactions are quick again, we are monitoring the situation.

  3. resolved Jun 28, 2024, 10:03 AM UTC

    This incident has been resolved.