Evidos incident

Issue with SMS delivery

Critical Resolved View vendor source →

Evidos experienced a critical incident on July 15, 2024 affecting Phonenumber / SMS, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 11:09 AM UTC
Resolved
Jul 15, 2024, 12:01 PM UTC
Duration
52m
Detected by Pingoru
Jul 15, 2024, 11:09 AM UTC

Affected components

Phonenumber / SMS

Update timeline

  1. investigating Jul 15, 2024, 11:09 AM UTC

    We are experiencing issues where currently SMS messages are not delivered when trying to complete an SMS verification. We are investigating the issue.

  2. monitoring Jul 15, 2024, 11:12 AM UTC

    The delivery issues are resolved and we see SMS messages being delivered again.

  3. resolved Jul 15, 2024, 12:01 PM UTC

    This incident has been resolved.