Evidos incident

Issues with creating transactions

Major Resolved View vendor source →

Evidos experienced a major incident on September 2, 2024 affecting API and Portal, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2024, 10:32 AM UTC
Resolved
Sep 02, 2024, 01:16 PM UTC
Duration
2h 43m
Detected by Pingoru
Sep 02, 2024, 10:32 AM UTC

Affected components

APIPortal

Update timeline

  1. investigating Sep 02, 2024, 10:32 AM UTC

    We are currently experiencing issues with creating transactions. We are investigating this issue.

  2. monitoring Sep 02, 2024, 10:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2024, 01:16 PM UTC

    This incident has been resolved.