Evidos incident

Issue creating transactions

Critical Resolved View vendor source →

Evidos experienced a critical incident on November 17, 2024 affecting API and UI / View and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2024, 08:07 AM UTC
Resolved
Nov 17, 2024, 10:10 AM UTC
Duration
2h 3m
Detected by Pingoru
Nov 17, 2024, 08:07 AM UTC

Affected components

APIUI / ViewPortal

Update timeline

  1. investigating Nov 17, 2024, 08:07 AM UTC

    We have put the platform in maintenance while we are investigating the issue. Our services are unavailable for the time being.

  2. monitoring Nov 17, 2024, 08:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2024, 10:10 AM UTC

    This incident has been resolved.