Evidos incident

Issues creating and signing transactions

Critical Resolved View vendor source →

Evidos experienced a critical incident on January 27, 2025 affecting API and UI / View and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 09:47 AM UTC
Resolved
Jan 27, 2025, 10:02 AM UTC
Duration
15m
Detected by Pingoru
Jan 27, 2025, 09:47 AM UTC

Affected components

APIUI / ViewPortalAuth and login serviceAccount and billing service

Update timeline

  1. investigating Jan 27, 2025, 09:47 AM UTC

    We are experiencing issues on the platform. We have placed the platform in maintenance while we are investigating the issues.

  2. monitoring Jan 27, 2025, 09:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2025, 10:02 AM UTC

    This incident has been resolved.