Evidos experienced a major incident on February 14, 2025 affecting itsme sign (qualified signature) and ZealiD Qualified, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
itsme sign (qualified signature)ZealiD Qualified
Update timeline
- investigating Feb 14, 2025, 02:10 PM UTC
We are experiencing issues with the CSC Qualified verification method for Qualified Electronic Signatures. Signers get stuck in the process of signing and are not able to finish the signing process. We are investigating the issue.
- identified Feb 14, 2025, 02:48 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 14, 2025, 02:57 PM UTC
This incident has been resolved.