Evidos incident

Issues with creating and signing transactions

Critical Resolved View vendor source →

Evidos experienced a critical incident on September 3, 2025 affecting API and UI / View and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 11:23 AM UTC
Resolved
Sep 03, 2025, 01:32 PM UTC
Duration
2h 9m
Detected by Pingoru
Sep 03, 2025, 11:23 AM UTC

Affected components

APIUI / ViewPortalSignhost App

Update timeline

  1. investigating Sep 03, 2025, 11:23 AM UTC

    We are experiencing issues with creating and signing transactions. We are investigating the issues.

  2. investigating Sep 03, 2025, 11:42 AM UTC

    We have placed the platform in maintenance as we continue our investigation.

  3. monitoring Sep 03, 2025, 12:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2025, 01:32 PM UTC

    This incident has been resolved.