Resolved after 40 minutes, affecting Login and AI Services and 1 more, on May 26, 2026.
Our authentication provider suffered an outage which caused Everbility services to be unavailable. The incident has been resolved now and there was no impact on any data stored on Everbility.
Affected components
Update timeline
- identified May 26, 2026, 09:50 PM UTC
One of our upstream vendors is having an outage which is impacting our ability to provide services. We are monitoring the situation and will be providing further updates here. This does not impact any data stored on Everbility.
- monitoring May 26, 2026, 10:04 PM UTC
We are seeing a recovery across all our services as our upstream vendor recovers.
- monitoring May 26, 2026, 10:11 PM UTC
As our vendor recovers all our services appear to be operational. We are monitoring further.
- resolved May 26, 2026, 10:30 PM UTC
Our authentication provider suffered an outage which caused Everbility services to be unavailable. The incident has been resolved now and there was no impact on any data stored on Everbility.
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