Services Down
Timeline · 4 updates
- identified May 26, 2026, 09:50 PM UTC
Status: Identified One of our upstream vendors is having an outage which is impacting our ability to provide services. We are monitoring the situation and will be providing further updates here. This does not impact any data stored on Everbility. Affected components Data Access (Partial outage) Login (Partial outage) AI Services (Partial outage)
- monitoring May 26, 2026, 10:04 PM UTC
Status: Monitoring We are seeing a recovery across all our services as our upstream vendor recovers. Affected components AI Services (Partial outage) Data Access (Partial outage) Login (Partial outage)
- monitoring May 26, 2026, 10:11 PM UTC
Status: Monitoring As our vendor recovers all our services appear to be operational. We are monitoring further. Affected components Data Access (Operational) Login (Operational) AI Services (Operational)
- resolved May 26, 2026, 10:30 PM UTC
Status: Resolved Our authentication provider suffered an outage which caused Everbility services to be unavailable. The incident has been resolved now and there was no impact on any data stored on Everbility. Affected components Data Access (Operational) Login (Operational) AI Services (Operational)