EVE Online incident

Authentication Issues

Critical Resolved View vendor source →

EVE Online experienced a critical incident on July 18, 2025 affecting Login, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 03:05 AM UTC
Resolved
Jul 18, 2025, 06:35 AM UTC
Duration
3h 29m
Detected by Pingoru
Jul 18, 2025, 03:05 AM UTC

Affected components

Login

Update timeline

  1. investigating Jul 18, 2025, 03:05 AM UTC

    We're aware of an issue affecting the authentication process on Tranquility. Please continue to check status.eveonline.com for updates. #tweetfleet

  2. investigating Jul 18, 2025, 03:14 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 18, 2025, 03:59 AM UTC

    We are still investigating the cause of the issue.

  4. identified Jul 18, 2025, 04:12 AM UTC

    We have identified the issue and are working on a fix.

  5. monitoring Jul 18, 2025, 04:28 AM UTC

    Login authentication seems to be resolved and we're monitoring the server as it processes backlogged messages.

  6. monitoring Jul 18, 2025, 04:48 AM UTC

    Login looks stable. We're continuing to monitor processes that are catching up.

  7. monitoring Jul 18, 2025, 05:23 AM UTC

    We're continuing to monitor the cluster as node updates progress.

  8. monitoring Jul 18, 2025, 05:53 AM UTC

    We are continuing to monitor for any further issues.

  9. resolved Jul 18, 2025, 06:35 AM UTC

    Login issues have been resolved. We will keep the forum page up as some services might be slower to catch up/work through the backlog. https://forums.eveonline.com/t/authentication-issues-2025-07-18/493419