EVE Online incident

20260821 - Issues with Login/SSO

Resolved after 36 minutes, affecting Game Server and Quasar and 1 more, on August 21, 2026.

resolved Aug 21, 2026, 09:33 PM UTC

We’re seeing a return to near baseline levels; we’ll continue monitoring for any potential recurrence, but will conclude this report for now.

Started
Aug 21, 2026, 08:57 PM UTC
Resolved
Aug 21, 2026, 09:33 PM UTC
Duration
36m
Detected by Pingoru
Aug 21, 2026, 08:57 PM UTC

Affected components

Game ServerQuasarLogin

Update timeline

  1. investigating Aug 21, 2026, 08:57 PM UTC

    Hey everyone, we're currently aware of an issue impacting the ability to log in to EVE Online via the launcher. It's currently under investigation. More information will be shared as the investigation continues both here and on the EVE Online forums https://forums.eveonline.com/t/20260821-issues-with-login-sso/516855 #tweetfleet

  2. investigating Aug 21, 2026, 09:06 PM UTC

    Further investigation has revealed that the authentication database is currently down, so logins are failing because credentials can't be verified against it. Further investigation is continuing.

  3. monitoring Aug 21, 2026, 09:12 PM UTC

    A resolution has been enacted, and we are starting to see initial logins becoming successful again. We will continue to monitor.

  4. resolved Aug 21, 2026, 09:33 PM UTC

    We’re seeing a return to near baseline levels; we’ll continue monitoring for any potential recurrence, but will conclude this report for now.

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