Resolved after 2 hours 9 minutes, affecting Login, on January 28, 2026.
The issue seems to have been rectified internally. We'll continue to monitor for a short while longer for any further issues.
Affected components
Update timeline
- investigating Jan 28, 2026, 11:13 AM UTC
We're currently investigating issues with the Epic login that are causing an error message to be displayed. We’re currently investigating the cause of the issue and potential resolutions. We'll be sharing more information as it becomes available.
- investigating Jan 28, 2026, 11:57 AM UTC
The investigation is still in progress.
- investigating Jan 28, 2026, 12:41 PM UTC
We think we’ve found a logic issue between the Epic login and Single Sign-On (SSO). We’re continuing to narrow down the specifics of the issue.
- identified Jan 28, 2026, 01:17 PM UTC
We believe a solution has been found and we’re testing it now.
- monitoring Jan 28, 2026, 01:19 PM UTC
The issue seems to have been rectified internally. We'll continue to monitor for a short while longer for any further issues.
- resolved Jan 28, 2026, 01:22 PM UTC
This incident has been resolved.
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