EVE Online had 33 outages in the last 2 years totaling 16h 19m of downtime — averaging 1.4 incidents per month.
There were 33 EVE Online outages since July 4, 2024 totaling 16h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are still investigating disconnection and login issues that remain after scheduled downtime. As before, we believe this is a networking issue rather than an issue with Tranquility server itself.
This incident has been resolved.
We're investigating reports of issues with logging into the game and in-game issues related to the UI and stargates. #EVEOnline #Tweetfleet
Issues regarding logging into the server should be resolved. We continue to investigate reports of issues with selecting stargates and traveling between systems.
Tranquility will be rebooted to resolve an in-game issue related to stargates. Please ensure your character is in a safe location. #EVEOnline #Tweetfleet
Tranquility server will be rebooted at 12:42 UTC. We encourage all players to get their characters to a safe location.
Tranquility is being rebooted to resolve an issue with stargate travel that appeared after downtime.
Tranquility has been rebooted and is open to players. We are investigating if the issues related to gate travel that appeared after downtime are resolved.
The issues relating to some stargates seem to be resolved. We will continue to monitor but players should now be able to select stargates and initiate travel between systems.
Tranquility is currently being restarted after today's downtime to resolve login issues.
Two of the server nodes were unresponsive during the Tranquility reboot. We're swapping them out and starting up the server again.
The server restarted successfully and is open to players. Apologies again for the extended downtime. Happy gaming and have a good weekend.
We are currently investigating degraded ESI performance after this morning's maintenance work. Keep an eye on status.eveonline.com for relevant updates. Thank you for your patience.
The issue has been identified and performance is starting to recover. We will continue to keep a close eye on it.
All services have restarted and performance has recovered. We will continue to monitor.
This incident has been resolved.
We're currently investigating an issue which may be preventing Air Daily Goals from loading, or SKINs from being applied, for certain players. If you are affected by this issue, please monitor status.eveonline.com for updates. Thank you
This issue is also affecting the status of the PLEX vault, Orbital Skyhook theft, and displaying security status for autopilot routes. Teams are still investigating the issue, and believe they have identified an issue affecting it. Please continue to monitor status.eveonline.com for updates, and we thank you for your patience and understanding.
EVE's login servers and SSO services are currently being restarted, and as a result players will not be able to log in while this is happening. We do not have an ETA for when these services will be restored, but will update this page as soon as we have an update. Please continue to monitor status.eveonline.com for updates.
Login servers are still not accepting new connections. We apologize for the inconvenience, and will continue to provide regular updates at status.eveonline.com
Login servers are once again accepting connections.
A fix for the AIR Daily Goals, Orbital Skyhook status, and all affected services has been implemented and we are currently monitoring the results. You may still experience some issues with AIR Daily Goals as the services clear through a backlog of requests. Thank you for your patience and understanding.
The issues affecting the login servers and services such as the PLEX Vault, SKINR, Orbital Skyhook status, corporation projects, and AIR Daily Goals have been resolved. Claiming rewards for AIR Daily Goals and the AIR Career Program may take some time as the backlog of requests are processed, however all progress is still being recorded. We thank you for your patience this evening. Fly safe o7
After downtime we received reports of problems with the in-game SKINR feature. We believe we have identified the cause of the issues and are working on a fix. The fix will require a restart to the server (Tranquility) and a client patch which we are aiming to do at 13:30 UTC. Please ensure that your characters are safe when the server is restarted. #EVEOnline #Tweetfleet
Server restart and client patch is now tentatively scheduled for 14:00 UTC. #EVEOnline #Tweetfleet
Our sincere apologies but once again we will have to defer the server restart and client patch. We will provide an update when we have an new estimate of when the restart and client patch will happen. #EVEOnline #Tweetfleet
The current plan is still to do a server restart and a client update today to fix the issues with SKINR that arose after downtime. We will let you know when the restart and patch deployment will happen.
We're aiming to test the fix at around 16:10 once the test build is complete. Assuming the fix passes testing we hope to deploy the fix between 16:30 and 17:00 UTC. A server restart will still be required alongside a client patch deployment.
We have verified that the fix works. The next step is to deploy the client and server patch. We will be restarting Tranquility server at 17:30 UTC. Please ensure your characters are safe. #Tweetfleet #EVEOnline
The server is being rebooted and the client patch deployed.
The client update has been deployed and the server is now open to players. The issues that arose after downtime are no longer present but we will continue to monitor to ensure they have been fully resolved.
We’re aware of issues impacting Tranquility server, including logging in and also those players who are currently logged in. We are gathering information and will report any progress here. #EVEOnline #Tweetfleet
Tranquility server is currently offline. In around 10 minutes we aim to start up the server in VIP (developer only access) then run checks to determine everything is okay before opening it to players. Please note that the ESI is also currently offline.
We're starting Tranquility server up in VIP mode (developer only access) so that we can run some checks.
Tranquility server is now open for players. ESI will be resumed in a few minutes assuming there are no further issues.
This incident has been resolved.
We're aware that players are encountering a black screen when logging in after downtime. We are investigating and will keep you updated. #Tweetfleet #EVEOnline
We're continuing to investigate the issues players are encountering when logging into Tranquility and associated services. We will let you know once we have more details.
We've identified a bottleneck which is causing a queue of requests on the server, which is affecting various services including logging in. The size of the queue is dropping as the server works through the requests. Current plan is to wait for the server to chew through the queue and then evaluate. We estimate that it will take around 10 more minutes to get through the queue.
The queue has finished processing. We are restarting the server and will bring it up in VIP mode so that only developers can log in and run some checks.
Tranquility server is now open for players. We will continue to monitor to ensure that the issue is resolved.
Tranquility is accessible to players however we are still seeing some issues related to purchases and PLEX. We will continue to investigate and keep you informed.
We believe we have resolved the payments issue, and everything is now running smoothly.