EVE Online incident

Login and In-game Issues

Resolved after 1 hour 31 minutes, affecting Game Server and Login, on October 7, 2024.

resolved Oct 07, 2024, 01:04 PM UTC

The issues relating to some stargates seem to be resolved. We will continue to monitor but players should now be able to select stargates and initiate travel between systems.

Started
Oct 07, 2024, 11:33 AM UTC
Resolved
Oct 07, 2024, 01:04 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 07, 2024, 11:33 AM UTC

Affected components

Game ServerLogin

Update timeline

  1. investigating Oct 07, 2024, 11:33 AM UTC

    We're investigating reports of issues with logging into the game and in-game issues related to the UI and stargates. #EVEOnline #Tweetfleet

  2. investigating Oct 07, 2024, 12:06 PM UTC

    Issues regarding logging into the server should be resolved. We continue to investigate reports of issues with selecting stargates and traveling between systems.

  3. investigating Oct 07, 2024, 12:21 PM UTC

    Tranquility will be rebooted to resolve an in-game issue related to stargates. Please ensure your character is in a safe location. #EVEOnline #Tweetfleet

  4. investigating Oct 07, 2024, 12:37 PM UTC

    Tranquility server will be rebooted at 12:42 UTC. We encourage all players to get their characters to a safe location.

  5. investigating Oct 07, 2024, 12:46 PM UTC

    Tranquility is being rebooted to resolve an issue with stargate travel that appeared after downtime.

  6. identified Oct 07, 2024, 12:54 PM UTC

    Tranquility has been rebooted and is open to players. We are investigating if the issues related to gate travel that appeared after downtime are resolved.

  7. resolved Oct 07, 2024, 01:04 PM UTC

    The issues relating to some stargates seem to be resolved. We will continue to monitor but players should now be able to select stargates and initiate travel between systems.

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