Resolved after 2 hours 50 minutes, affecting Game Server, on October 15, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 15, 2024, 02:05 PM UTC
We're investigating reports of issues related to selecting stargates and traveling between systems.. #EVEOnline #Tweetfleet
- investigating Oct 15, 2024, 02:16 PM UTC
We are continuing to investigate this issue.
- identified Oct 15, 2024, 02:47 PM UTC
We have identified the cause of the issues and are working towards implementing a fix for the affected stargates. While this is ongoing, traveling between systems will still be impacted.
- identified Oct 15, 2024, 03:33 PM UTC
At 15:45 UTC, we are implementing a fix for the non-functional stargates. Please ensure your character is in a safe location as a brief disconnect event will occur in the affected systems.
- monitoring Oct 15, 2024, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2024, 04:55 PM UTC
This incident has been resolved.
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