Evalink Outage History

Evalink degraded View live status →

There were 5 Evalink outages since March 9, 2026 totaling 9h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.evalink.io

Minor April 27, 2026

evalink analytics - delayed data replication in EU

Detected by Pingoru
Apr 27, 2026, 10:08 AM UTC
Resolved
Apr 27, 2026, 02:43 PM UTC
Duration
4h 35m
Affected: Region Europe
Timeline · 3 updates
  1. identified Apr 27, 2026, 10:08 AM UTC

    We're aware of alarm + eventlog + workflow data currently being delayed in analytics and are working to repair the data and continue replication.

  2. monitoring Apr 27, 2026, 02:15 PM UTC

    We've successfully repaired the data pipeline so that realtime replication is working nominal again - so the tables are all up-to-date with the latest data. We'll initiate a reload of the now missing data and give another update if the data is entirely correct again.

  3. resolved Apr 27, 2026, 02:43 PM UTC

    This incident has been resolved - all past and realtime data is now correctly reflected in evalink analytics again.

Read the full incident report →

Minor April 22, 2026

evalink login issues

Detected by Pingoru
Apr 22, 2026, 06:53 PM UTC
Resolved
Apr 22, 2026, 08:08 PM UTC
Duration
1h 14m
Affected: Region EuropeRegion AmericaRegion Asia/Pacific
Timeline · 3 updates
  1. identified Apr 22, 2026, 06:53 PM UTC

    We're aware of login issues at our auth provider: Use the emergency login at https://talos.evalink.io/en/login2 to login via email code.

  2. monitoring Apr 22, 2026, 07:02 PM UTC

    The issue was caused by a DNS problem at the underlying login provider, emergency login via https://talos.evalink.io/en/login2, remains possible. From what we can see the DNS started recovering around 10mins ago, and seems fully operation again by now. Only certain regions seemed to be affected. We're monitoring the situation to confirm that the system stays healthy.

  3. resolved Apr 22, 2026, 08:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

Farwest Receiver infrastructure degradation

Detected by Pingoru
Apr 07, 2026, 09:56 PM UTC
Resolved
Apr 07, 2026, 10:00 PM UTC
Duration
3m
Affected: Farwest IP ReceiverFarwest VoIP Receiver
Timeline · 2 updates
  1. identified Apr 07, 2026, 09:56 PM UTC

    We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. Its currently affecting one of the two receiver sites and alarm transmission of dual path devices is still functional.

  2. resolved Apr 07, 2026, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 6, 2026

Degraded Performance EU-region

Detected by Pingoru
Apr 06, 2026, 03:25 PM UTC
Resolved
Apr 06, 2026, 04:27 PM UTC
Duration
1h 2m
Affected: Region Europe
Timeline · 3 updates
  1. investigating Apr 06, 2026, 03:25 PM UTC

    We are currently investigating platform performance issues affecting services in Europe. Our team is actively working to identify the cause and restore normal performance. Alarm transmission is not affected. We will provide another update as soon as more information is available.

  2. monitoring Apr 06, 2026, 03:36 PM UTC

    We have identified the cause of the degraded performance affecting the device-service in Europe and have implemented mitigation measures. Platform performance has stabilized, and our team is continuing to monitor the service closely. Alarm transmission is not affected. We will provide a further update if necessary.

  3. resolved Apr 06, 2026, 04:27 PM UTC

    The degraded performance affecting evalink talos in the EU region has been resolved. Our team has confirmed that service performance is operating normally, and this incident is now closed.

Read the full incident report →

Notice March 9, 2026

Database Incident

Detected by Pingoru
Mar 09, 2026, 11:23 AM UTC
Resolved
Mar 09, 2026, 02:05 PM UTC
Duration
2h 42m
Affected: Region Europe
Timeline · 2 updates
  1. monitoring Mar 09, 2026, 11:23 AM UTC

    Between 12:12 and 12:15 CET one of our database clusters experienced sudden unavailability - we've very quickly noticed and remediated the issue with manual intervention and are now analysing the situation.

  2. resolved Mar 09, 2026, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Looking to track Evalink downtime and outages?

Pingoru polls Evalink's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Evalink reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Evalink alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Evalink for free

5 free monitors · No credit card required