Evalink experienced a minor incident on May 20, 2026 affecting Region Europe and Region America and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Region EuropeRegion AmericaRegion Asia/Pacific
Update timeline
- investigating May 20, 2026, 10:42 AM UTC
We are currently observing some API requests that are not completing successfully and are investigating further. Alarm transmission is not affected.
- monitoring May 20, 2026, 10:56 AM UTC
The previously observed API request issues have been resolved. Based on our investigation, the issue was likely related to the scheduled maintenance performed earlier. We are continuing to monitor the situation to ensure ongoing stability.
- resolved May 20, 2026, 12:01 PM UTC
No further anomalies have been observed in the evalink API Gateway. The situation is therefore considered resolved.