Evalink incident

Farwest Receiver infrastructure degradation

Resolved after 3 minutes, affecting Farwest IP Receiver and Farwest VoIP Receiver, on April 7, 2026.

identified Apr 07, 2026, 09:56 PM UTC

We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. Its currently affecting one of the two receiver sites and alarm transmission of dual path devices is still functional.

Started
Apr 07, 2026, 09:56 PM UTC
Resolved
Apr 07, 2026, 10:00 PM UTC
Duration
3m
Detected by Pingoru
Apr 07, 2026, 09:56 PM UTC

Affected components

Farwest IP ReceiverFarwest VoIP Receiver

Update timeline

  1. identified Apr 07, 2026, 09:56 PM UTC

    We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. Its currently affecting one of the two receiver sites and alarm transmission of dual path devices is still functional.

  2. resolved Apr 07, 2026, 10:00 PM UTC

    This incident has been resolved.

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