ETHERFAX incident
Temporary Corporate Website Restriction - PHP Security Update
Ongoing since 04:08 PM UTC.
Patches and mitigating steps for the PHP vulnerabilities have begun to be released. Our corporate website hosting provider is working to roll these updates out across platforms as soon as possible. Protective mitigations have also already been deployed at the CDN layer. We will share further updates as deployment progresses. Once again this DOES NOT affect the ETHERFAX Production systems.
Update timeline
- monitoring Oct 21, 2026, 04:08 PM UTC
As a precaution, we have temporarily restricted public access to the ETHERFAX corporate website. This step aligns with guidance from leading cybersecurity firms regarding a recently disclosed critical PHP vulnerability.Production systems are unaffected. All ETHERFAX production services including API, client portals, partner portals, APIs, and all customer environments continue to operate normally. Those environments do not utilize PHP. We expect to restore website access once our hosting provider confirms a patched PHP version is in place. For assistance in the meantime, contact support at [email protected]. Thank you for your patience.
- monitoring Oct 21, 2026, 04:38 PM UTC
Patches and mitigating steps for the PHP vulnerabilities have begun to be released. Our corporate website hosting provider is working to roll these updates out across platforms as soon as possible. Protective mitigations have also already been deployed at the CDN layer. We will share further updates as deployment progresses. Once again this DOES NOT affect the ETHERFAX Production systems.
Your product runs on more than ETHERFAX
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services