Essential Mod incident

Increased latency on connections to the Connection Manager

Minor Resolved

Essential Mod experienced a minor incident on July 15, 2026 affecting Connection Manager, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 08:42 AM UTC
Resolved
Jul 15, 2026, 10:25 AM UTC
Duration
1h 42m
Detected by Pingoru
Jul 15, 2026, 08:42 AM UTC

Affected components

Connection Manager

Update timeline

  1. investigating Jul 15, 2026, 08:42 AM UTC

    We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.

  2. monitoring Jul 15, 2026, 09:00 AM UTC

    Some unscheduled maintenance is taking place on our servers. We will resolve this incident once the maintenance is complete.

  3. resolved Jul 15, 2026, 10:25 AM UTC

    This incident has been resolved.