Essential Mod incident

Increased latency on connections to the Connection Manager

Minor Resolved

Essential Mod experienced a minor incident on August 13, 2026 affecting Connection Manager, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 01:30 PM UTC
Resolved
Aug 13, 2026, 02:53 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 13, 2026, 01:30 PM UTC

Affected components

Connection Manager

Update timeline

  1. investigating Aug 13, 2026, 01:30 PM UTC

    We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.

  2. resolved Aug 13, 2026, 02:53 PM UTC

    This incident has been resolved.