Esper.io Outage History
Esper.io is up right nowPingoru has recorded 32 incidents for Esper.io: 16 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 9 of 720 (1%) |
| May 2026 | 1 | 6 of 744 (1%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 512 (0%) |
Incidents, newest first
Major May 21, 2026 Degraded Esper Console Dashboard 6h 13m Esper Systems
Started May 21, 2026, 08:50 PM UTC· resolved May 22, 2026, 03:04 AM UTC
- investigating May 21, 2026, 08:50 PM UTC
Upon login to Esper Console, Dashboard is not loading. We are currently investigating the issue.
- identified May 21, 2026, 09:11 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 21, 2026, 10:59 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 22, 2026, 12:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 22, 2026, 03:04 AM UTC
This incident has been resolved.
Major April 19, 2026 Major Outage detected on status page 6m Overall
Started Apr 19, 2026, 09:16 PM UTC· resolved Apr 19, 2026, 09:23 PM UTC
No vendor updates were posted for this incident.
Minor April 16, 2026 Degraded Esper Services 2h Esper Systems
Started Apr 16, 2026, 05:00 PM UTC· resolved Apr 16, 2026, 07:00 PM UTC
- investigating Apr 16, 2026, 05:00 PM UTC
We are currently investigating this issue.
- identified Apr 16, 2026, 05:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2026, 06:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 07:00 PM UTC
This incident has been resolved.
Minor March 22, 2026 App Upload Issue Restored 3h 32m Esper Systems
Started Mar 22, 2026, 03:11 AM UTC· resolved Mar 22, 2026, 06:44 AM UTC
- investigating Mar 22, 2026, 03:11 AM UTC
We’ve been informed of a degraded performance issue affecting our services. You may experience some slowness. Our team is looking into it.
- investigating Mar 22, 2026, 03:20 AM UTC
We are currently investigating an issue where customers are unable to upload applications on production tenants. Our initial findings indicate: 1. The issue is impacting multiple tenants. 2. We have been able to reproduce the issue internally and are actively working toward identifying the root cause. Next Update: We will share further updates as we make progress in our investigation.
- investigating Mar 22, 2026, 03:49 AM UTC
We are continuing to actively investigate the issue affecting app uploads on production tenants. Our engineering team is working to identify the root cause and assess the full scope of the impact.
- monitoring Mar 22, 2026, 05:33 AM UTC
We have implemented a mitigation and initial verification indicates that the app upload functionality is now operating as expected. Current Status: - Early signs show improvement in app upload success rates. - We are continuing to closely monitor the system to ensure stability across all production tenants. - Additional validation is in progress to confirm full recovery. Next Update: - We will confirm once the issue is fully resolved.
- monitoring Mar 22, 2026, 05:37 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 22, 2026, 05:40 AM UTC
App upload functionality has been restored for production tenants. Users should now be able to upload applications successfully. What’s happening now: - The system is operating normally based on current observations. - We are continuing to monitor closely to ensure stability and prevent recurrence. Next Update: - We will provide a final confirmation once we are confident the issue is fully resolved.
- monitoring Mar 22, 2026, 05:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 22, 2026, 06:44 AM UTC
The functionality has been fully restored and verified.
Critical January 7, 2026 Customers unable to login 3h 10m Esper Systems
Started Jan 07, 2026, 10:30 AM UTC· resolved Jan 07, 2026, 01:41 PM UTC
- investigating Jan 07, 2026, 10:30 AM UTC
We're investigating reports of customers being unable to login to the console.
- identified Jan 07, 2026, 10:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 07, 2026, 10:58 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 07, 2026, 11:26 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 07, 2026, 01:41 PM UTC
This incident has been resolved.
Major December 15, 2025 Customers may be experiencing issues loading the Esper page. 1h 38m Esper Systems
Started Dec 15, 2025, 07:33 PM UTC· resolved Dec 15, 2025, 09:12 PM UTC
- investigating Dec 15, 2025, 07:33 PM UTC
The team is actively investigating the issue. All customer devices continue to be operational during this time. Only the Cloud services are impacted.
- investigating Dec 15, 2025, 07:33 PM UTC
We are continuing to investigate this issue.
- identified Dec 15, 2025, 07:54 PM UTC
Most customer devices continue to be operational during this time. However, customer devices that rely on Esper APIs may experience functionality issues as well. We've narrowed down the root cause of the issue and the team is actively working on this.
- monitoring Dec 15, 2025, 08:29 PM UTC
We are seeing improvements and are closely monitoring the situation. The Esper console should now start loading.
- resolved Dec 15, 2025, 09:12 PM UTC
All services are back to normal and fully operational. Customers should now be able to use all Esper services.
Major November 4, 2025 SharedOrgn3 Outage 12m Esper Systems
Started Nov 04, 2025, 10:10 PM UTC· resolved Nov 04, 2025, 10:22 PM UTC
- investigating Nov 04, 2025, 10:10 PM UTC
We are currently investigating an issue which is affecting some customers who is not able to access their tenants.
- identified Nov 04, 2025, 10:14 PM UTC
The issue has been identified and a fix is been implemented.
- monitoring Nov 04, 2025, 10:17 PM UTC
A fix has been successfully implemented and tenants are coming back up and should be accessible now.
- monitoring Nov 04, 2025, 10:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 04, 2025, 10:22 PM UTC
This incident has been resolved.
Minor August 21, 2025 Incorrect tenant deletion email 47m
Started Aug 21, 2025, 04:33 PM UTC· resolved Aug 21, 2025, 05:20 PM UTC
- investigating Aug 21, 2025, 04:33 PM UTC
You may have just received an email from us saying your tenant is being deleted on August 28th. This was a mistake on our end.
- resolved Aug 21, 2025, 05:20 PM UTC
You may have just received an email from us saying your tenant is being deleted on August 28th. This was a mistake on our end. We have sent an update to all the impacted customers.
Major July 9, 2025 Impacting Samsung Knox Devices 8d 20h Esper Systems
Started Jul 09, 2025, 08:01 PM UTC· resolved Jul 18, 2025, 04:42 PM UTC
- identified Jul 09, 2025, 08:01 PM UTC
We are observing Samsung Knox devices have configuration issues, due to which some devices may be getting locked out and unable to make remote control. We have identified the issue and working towards resolution.
- monitoring Jul 09, 2025, 10:58 PM UTC
A fix have been implemented and we will continue to monitor it.
- monitoring Jul 09, 2025, 10:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 25, 2025, 04:42 PM UTC
This incident have been resolved
Minor June 12, 2025 Google Play EMM APIs are down 5h 20m Esper Systems
Started Jun 12, 2025, 08:19 PM UTC· resolved Jun 13, 2025, 01:39 AM UTC
- investigating Jun 12, 2025, 08:19 PM UTC
Google is currently experiencing an outage because of which Managed Play service is impacted. EMM may experience failures because of this. Impacted systems 1. Google Play application installation 2. Managed configuration for Play Store applications
- investigating Jun 12, 2025, 08:21 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 12, 2025, 10:11 PM UTC
Google outage is now resolved. We've validated that Google Play applications are correctly installing on the devices.
- resolved Jun 13, 2025, 01:39 AM UTC
This incident has been resolved.
Critical March 25, 2025 Tenant Login Outage 1h 6m Esper Systems
Started Mar 25, 2025, 06:12 PM UTC· resolved Mar 25, 2025, 07:19 PM UTC
- investigating Mar 25, 2025, 06:12 PM UTC
We are currently investigating an issue impacting user logins across our platform. Our authentication provider, Auth0, is experiencing a service disruption, which is preventing customers from logging into their tenants. We are actively monitoring the situation and will provide updates as we learn more.
- identified Mar 25, 2025, 06:51 PM UTC
We’ve confirmed that the login issues are due to a service disruption with our authentication provider, Auth0. Their team is aware of the issue and actively working on a resolution. We’ve also reached out to their support team for further updates. We are continuing to monitor the situation and will provide more information as it becomes available.
- monitoring Mar 25, 2025, 07:07 PM UTC
We are seeing recovery in login functionality. Auth0 has implemented the fix for the issue. We’ll continue closely monitoring the situation until Auth0 fully resolves the incident and all customer access is restored.
- resolved Mar 25, 2025, 07:19 PM UTC
The login issues caused by the earlier service disruption with our authentication provider, Auth0, have been resolved. Users are now able to log in successfully.
Major March 5, 2025 AFW and ZTE Provisioning Failure 7h 56m Esper Systems
Started Mar 05, 2025, 07:55 PM UTC· resolved Mar 06, 2025, 03:51 AM UTC
- investigating Mar 05, 2025, 07:55 PM UTC
We are currently investigating an issue affecting AFW and ZTE provisioning. Other provisioning methods remain unaffected. We will provide additional updates as information becomes available.
- investigating Mar 05, 2025, 08:38 PM UTC
We have identified the root cause of this incident and are actively working to resolve it.
- identified Mar 06, 2025, 01:54 AM UTC
We’ve identified the root cause and are working to resolve it. We will share an ETA as soon as a fix is in place.
- resolved Mar 06, 2025, 03:51 AM UTC
The issue is now resolved. AFW and ZTE provisioning methods are now functioning normally.
Minor February 28, 2025 VPP App Management Delays Following Apple Service Disruption 4d Esper Systems
Started Feb 28, 2025, 11:07 AM UTC· resolved Mar 04, 2025, 11:45 AM UTC
- monitoring Feb 28, 2025, 11:07 AM UTC
Apple's VPP service recently experienced an outage, which has now been marked as resolved on Apple's status page. However, we are still observing some lag on Apple's side and are actively monitoring the situation. This may impact VPP app management on Esper.
- monitoring Feb 28, 2025, 03:22 PM UTC
Apple has updated its status page, confirming performance degradation. We are actively monitoring the situation. Further updates will be provided as we receive more information.
- monitoring Mar 01, 2025, 04:41 PM UTC
Apple continues to report performance degradation. We are actively monitoring the situation. Further updates will be provided as we receive more information.
- monitoring Mar 03, 2025, 05:36 PM UTC
Apple has confirmed that the performance degradation is resolved, and we have observed that VPP operations are back to normal. We are continuing to monitor the situation.
- resolved Mar 04, 2025, 11:45 AM UTC
This incident has been resolved.