Esper.io incident

App Upload Issue Restored

Minor Resolved View vendor source →
Started
Mar 22, 2026, 03:11 AM UTC
Resolved
Mar 22, 2026, 06:44 AM UTC
Duration
3h 32m
Detected by Pingoru
Mar 22, 2026, 03:11 AM UTC

Affected components

Esper Systems

Update timeline

  1. investigating Mar 22, 2026, 03:11 AM UTC

    We’ve been informed of a degraded performance issue affecting our services. You may experience some slowness. Our team is looking into it.

  2. investigating Mar 22, 2026, 03:20 AM UTC

    We are currently investigating an issue where customers are unable to upload applications on production tenants. Our initial findings indicate: 1. The issue is impacting multiple tenants. 2. We have been able to reproduce the issue internally and are actively working toward identifying the root cause. Next Update: We will share further updates as we make progress in our investigation.

  3. investigating Mar 22, 2026, 03:49 AM UTC

    We are continuing to actively investigate the issue affecting app uploads on production tenants. Our engineering team is working to identify the root cause and assess the full scope of the impact.

  4. monitoring Mar 22, 2026, 05:33 AM UTC

    We have implemented a mitigation and initial verification indicates that the app upload functionality is now operating as expected. Current Status: - Early signs show improvement in app upload success rates. - We are continuing to closely monitor the system to ensure stability across all production tenants. - Additional validation is in progress to confirm full recovery. Next Update: - We will confirm once the issue is fully resolved.

  5. monitoring Mar 22, 2026, 05:37 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Mar 22, 2026, 05:40 AM UTC

    App upload functionality has been restored for production tenants. Users should now be able to upload applications successfully. What’s happening now: - The system is operating normally based on current observations. - We are continuing to monitor closely to ensure stability and prevent recurrence. Next Update: - We will provide a final confirmation once we are confident the issue is fully resolved.

  7. monitoring Mar 22, 2026, 05:41 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Mar 22, 2026, 06:44 AM UTC

    The functionality has been fully restored and verified.

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