Esper.io incident

SharedOrgn3 Outage

Major Resolved View vendor source →

Esper.io experienced a major incident on November 4, 2025 affecting Esper Systems, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 10:10 PM UTC
Resolved
Nov 04, 2025, 10:22 PM UTC
Duration
12m
Detected by Pingoru
Nov 04, 2025, 10:10 PM UTC

Affected components

Esper Systems

Update timeline

  1. investigating Nov 04, 2025, 10:10 PM UTC

    We are currently investigating an issue which is affecting some customers who is not able to access their tenants.

  2. identified Nov 04, 2025, 10:14 PM UTC

    The issue has been identified and a fix is been implemented.

  3. monitoring Nov 04, 2025, 10:17 PM UTC

    A fix has been successfully implemented and tenants are coming back up and should be accessible now.

  4. monitoring Nov 04, 2025, 10:18 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 04, 2025, 10:22 PM UTC

    This incident has been resolved.